Import a Phone Number?

This guide explains how to connect your Twilio account to Teloai so you can send and receive SMS directly through our platform.

When you click Import Phone Number → Twilio in Teloai, you’ll see a form asking for:

• Twilio Phone Number

• Twilio Account SID

• Twilio Auth Token

Each of these must come from your Twilio account. Follow the steps below to retrieve them safely and correctly.

📲 Step 1 — Get Your Twilio Phone Number

Your Twilio phone number is the number from which you’ll send SMS. It must be SMS-capable.

1. Log into Twilio Console → Twilio Console

2. Go to the left-hand sidebar → Phone Numbers → Manage → Active Numbers.

3. If you already have a number:

   • Check that it says SMS under “Capabilities.”

   • Copy your phone number (e.g. [phone]).

4. If you don’t have one yet:

   • Click Buy a Number at the top.

   • Filter for:

   • SMS Capability

   • Country of your choice

   • Click Buy next to the number you want.

   • Complete checkout.

🔐 Step 2 — Find Your Twilio Account SID

Your Account SID identifies your Twilio account and is required for secure API communication.

How to find it:

1. Log into the Twilio Console.

2. In the top-right corner, click your profile icon → Account → General Settings.

3. Your Account SID is visible near the top of the page.

   • It starts with “AC…”

   • Example:

   ACXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

🔑 Step 3 — Find Your Twilio Auth Token

Your Twilio Auth Token is a secret key used to authenticate API requests.

How to find it:

1. Stay in the Twilio Console.

2. Navigate to Account → General Settings.

3. Find the section titled API Credentials.

4. Next to Auth Token, click the eye icon (👁) to reveal it.

5. Copy the entire token string.

⚠️ Important:

• Never share your Auth Token publicly.

• Treat it like a password.

• Rotate it if you suspect it’s been exposed.

✅ Final Step — Import

Once you’ve filled in:

• Twilio Phone Number

• Twilio Account SID

• Twilio Auth Token

Click Import from Twilio in Teloai.

• Our platform will connect to your Twilio account.

• We’ll validate the credentials you entered.

• Your Twilio phone number will now be ready to send and receive SMS in Teloai Dashboard.